Pimples have a variety of causes, one of which is a bacterial infection in the oil

Pimples have a variety of causes, one of which is a bacterial infection in the oil gland at the base of a hair follicle in the skin. maria found that when she washed her face with soap and cool water twice a day, she ended up with more pimples than when she simply rinsed it with cool water twice a day. which of the following is the best explanation for this?

she was not rinsing all the soap off her skin when she used it, and it clogged her pores, causing pimples to form.
the soap removed her skin's natural oils which can kill bacteria, while the cool water left the oil on her skin.