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Explanation:

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Technology also has the power to teach people to communicate with varied audiences. It's not always just staring into a phone. With technology and digital communication, it's becoming easier to communicate because people do not have to do that initial face-to-face reaction when they are behind a keyboard.

On the one hand, technology affects communication by making it easier, quicker, and more efficient. It allows you to track conversations and therefore provide better customer service. Technology also makes it easier to gather customer insights and improve the entire customer experience.

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