Laws put in place to protect the consumer when they are shopping in any retail store.

Yes the given Statement is True.

Explanation:

Laws put in place to protect the consumers when they are shopping in any retail store. There are now consumer protection acts which protect the rights of the consumers. There are laws which make sure that consumers are treated fairly, Consumers are given proper awareness of the product which they are going to buy, consumers are protected against potential hazards. They also look for the choices that a consumer must have in the market, so that no company can take advantage of the only supplier of that product and may violate the protection act of consumers. Consumer protection laws also give consumer the right to seek protective legislation and legal help if problem arises.

The correct answer is C. A face-to-face meeting

Explanation:

A face-to-face meeting is one of the most common communication forms used in business, this implies participants meet in the same space and at the same time and therefore interaction occurs directly. This type of interaction is more beneficial than email messages, telephone conversation or voice mails in terms of understanding both the verbal and non-verbal information.

Indeed, only in a face-to-face meeting, you can see the gestures, movements, and position of the other person which often reveals more than his/her words. Due to this, Steve should use a face-to-face meeting because this channel would allow him to gather more information than other channels as it is the only one that would allow him to understand nonverbal cues.